Contact Us

To Place and Order

Order line: 1-888-285-5364

Automated phone system: 1-800-884-2212

Customer Service

Email us: customerservice@shopjewelryhq.com

To speak with a representative, please contact Customer Service at 1-888-285-5364, 10am-5pm CST, 7 days a week.

Mail Us:

ShopJewelryHQ
Attn: Customer Relations
6740 Shady Oak Rd
Eden Prairie, MN 55344

Online Self-Help Resources

Order, shipping, cancellation, and return status:
https://www.shopjewelryhq.com/MyAccount

ShopJewelryHQ Card website:
http://www.shopjewelryhq.com

Other ShopJewelryHQ Phone Numbers

ShopJewelryHQ Card/ Mastercard:
1-866-597-1513

Claims Department:
1-888-284-8718

ShopJewelryHQ Protection Plan Assistance:
1-877-WARRANTY (1-877-927-7268)